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Connect Google Calendar to Citypicked

If you keep your customer appointments in Google Calendar, a review request goes out by itself after every appointment. The connection runs through Zapier: when an appointment ends, Zapier sends the contact details from the appointment to your automation link.

  1. Step 1:

    In Citypicked, open Settings, Sending, “Automatic after every appointment” and click “Set up”. Create your automation link there and copy it right away: Citypicked shows it only once.

    The automation link right after it was created, with “Copy”, then the default channel and the wait after the appointment.
  2. Step 2:

    Put the contact details into your appointments so Zapier finds them: the customer's email address as a guest, or only their mobile number in the description. You can write the name in the title.

  3. Step 3:

    Create a new Zap in Zapier. Trigger: Google Calendar with the event “Event Ended”, so a finished appointment. Pick the calendar with your customer appointments.

  4. Step 4:

    Add the action “Webhooks by Zapier” with the event “POST”. Paste your automation link into “URL” and set “Payload Type” to “json”.

  5. Step 5:

    Under “Data”, add these rows: name with the appointment's title and email with the guest's email. If the mobile number is in the description, map the description to phone instead.

  6. Step 6:

    Test the Zap with a short appointment for yourself, then switch it on. Under “Recently received” Citypicked shows everything your system sent, with its result, so you see right away whether everything arrives.