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How to get more Google reviews

Your customers are happy, but hardly anything new shows up on Google? With these steps you ask every one of them at the right moment, without it taking your time.

  1. Step 1:

    Link Google directly

    Add Google under Review page, Review sites. With the link from Google Maps your customers reach you on Google in one tap. If you have only one review site, Citypicked sends happy customers straight there.

  2. Step 2:

    Ask every customer

    Send a request after every visit, not just to your regulars. By SMS, email or WhatsApp, depending on what you have from your customer.

  3. Step 3:

    At the right moment

    Ask the same day while everything is fresh. Under “When” you can pick “In 2 hours”, for example, and your sending hours make sure nobody gets a message at night.

  4. Step 4:

    Remind once, kindly

    Switch on the reminder. Anyone who hasn't given stars yet gets a short second message after a few days. Anyone who already rated gets none.

  5. Step 5:

    In person with a QR code

    Put your QR code on the counter, on tables or with the receipt. That way you also reach customers whose number you don't have.

  6. Step 6:

    Automatically after every appointment

    If you use a booking or checkout system, it can tell Citypicked after every appointment. Then every request goes out by itself.