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Run several locations

Two branches, a practice at two addresses? Each location gets its own review page, its own messages and its own numbers, all in one account.

  1. Step 1:

    Open Settings, Locations and click “Add location”. How many locations your plan includes is shown at the top.

    Settings, Locations: each location with its address and review page, “Add location” at the top.
  2. Step 2:

    Enter the name and address. Under “Time zone, phone, website” you set the time zone; the sending hours follow it.

  3. Step 3:

    With “Copy settings from” you copy messages, sending times, notifications and the review page texts from another location. You add review sites afterwards.

  4. Step 4:

    Click “Create location”. At the top of the app you switch between locations. Overview, Requests, Review page, Feedback and Analytics then show only the chosen one.

Good to know

  • Basic and Pro include 1 location, Business 3. You add more locations under Settings, Plan & credits.
  • An archived location takes no more reviews, its page says it isn't active right now, and no more requests go out. All data is kept, and you can restore it anytime.
  • The last active location can't be archived.
  • New feedback at another location still counts in the number next to Feedback.